Source: Immigration, Refugees and Citizenship Canada’s website.
Immigration, Refugees and Citizenship Canada (IRCC) has taken great strides towards improving its clients’ service experience. A reduction in backlogs and processing times is a cornerstone of that work.
On August 13, 2018, the Minister of IRCC highlighted some of the substantial improvements that IRCC has made over the past year.
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IRCC has been able to reduce backlogs significantly and make family reunification a priority, thanks to a historic multi-year immigration levels plan.
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In the next 12 months, IRCC is planning improvements to offer clients more self-service options online. New initiatives will be implemented, such as expansion of online applications and adding new functionalities to clients’ online accounts.
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Source: Immigration, Refugees and Citizenship Canada’s website.