IRCC Resumes Some In-Person Services by Appointment

Lisa C. Citizenship & Immigration, COVID-19, Newcomer Information, Settlement & Community News, Settlement News, Updates

Over the past few months, Immigration, Refugees and Citizenship Canada (IRCC) has taken steps to provide virtual services where possible, but there have still been significant disruptions in their services.

Beginning the week of September 21, 2020, IRCC will begin to offer some in-person services at selected offices in Canada by appointment only.

IRCC will contact you to book an appointment if this affects you. Only clients with scheduled appointments can visit an IRCC office.

The limited services being offered as of September 21, 2020, include the following:

  • Asylum:

IRCC offices in Calgary, Edmonton, Hamilton, and Niagara Falls are reopening for limited asylum-related services. If this pilot goes well, IRCC offices in Vancouver (Hornby), Montréal, and Etobicoke will open in the future to provide these services.

  • Citizenship:

Vancouver Expo will be reopening for limited citizenship-related services, including citizenship knowledge re-testing and citizenship hearings, for a select cohort of applicants. IRCC will be scheduling appointments by email.

  • Permanent residence (PR):

IRCC offices in Etobicoke and Montréal are reopening for permanent residence-related services. Clients who require a PR card pick up or PR determination will be contacted by email to schedule an appointment.

Health and safety remain a priority and measures will be put in place to ensure the safety of IRCC staff and clients.

Word of the Day

Disruption: problems that interrupt an activity or process

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