Alberta Health Services Restricts Visitor Access

Michelle Mak Accessibility, COVID-19, Newcomer Information, Updates

Effective November 16, 2020, Alberta Health Services announced that patients in all Alberta hospitals are now only limited to one or two designated family or support people for their entire visit. 

Visitor access is only allowed for patients at end-of-life and for those receiving critical care for a life-threatening illness.


One designated support is allowed for ambulatory, emergency or urgent care visits. A Designated Family/Support Person is:

  • Someone identified by the patient as an important support
  • Someone the patient wants involved in their care and health matters
  • A relative, legal guardian, close friend or formal/informal caregiver
  • Is 18 years of age or older for continuing care residents
  • Is 18 years of age or older for pediatric patients
  • Is 14 years of age or older for acute care patients

Two supports are allowed for in-patients or residents. If the support can be provided virtually, that person is asked not to come to the hospital. 

Other visitors — for more visits that aren’t directly involved in a patient’s health care — are only allowed in end-of-life situations or for patients who are being treated for a life-threatening illness. There are also some exemptions for obstetrics, persons supporting dependent adults and for compassionate reasons. A Visitor is:

  • Not involved in the patient/resident’s health care
  • Someone whose time with the patient is discretionary and usually temporary
  • Visiting for purposes that are more social in nature

For more information, please visit