Service Canada Reopened Online Biometrics Scheduling System

Lisa C. Citizenship & Immigration, Settlement & Community News, Updates

Since November 30, Service Canada has reopened their Appointment System for scheduling biometrics appointments online. This is good news for clients of Immigration Refugees and Citizenship Canada, as they will now be able to book their own biometrics appointments online.

  • Services are by appointment only through the System, and there are no walk-in appointments available at Service Canada locations.
  • Clients who have not been contacted by a Service Canada officer should use the tool to schedule their own appointment at the Service Canada location closest to them, as stated in the Biometrics Instruction Letter (BIL).
  • Permanent residents who have not enrolled their biometrics within the past ten years are required to make a biometrics appointment to complete their application.
  • Temporary residents residing in Canada are exempt from the biometric requirement.

For the latest information on biometrics, please keep checking our COVID-19 biometrics Web page and