Knowledge about Canada: When to Call 911

Lisa C. Daily Life, Newcomer Information

When someone’s life, health or safety is at risk, calling 911 is the fastest to get help. In a true emergency, call 911 and stay on the phone with the operator.

Calgary 911 also provides life-saving instructions on the phone when you wait for the ambulance to arrive.

When should you call 911?
  • When someone has difficulty breathing, is bleeding uncontrollably or having chest pain, etc.
  • When you spot any fire that is not contained in a fire pit or a “controlled burn”
  • When a smoke detactor or fire alarm is going off
  • When you smelling or gas
  • When you spot a crime that is happening
  • When you are concerned for someone’s safety or well being
When shouldn’t you call 911?

The information posted in this article is based on the official website of the City of Calgary on January 11, 2021:

Please note that our website is an initiative of Immigrant Services Calgary – a non-for-profit agency helping immigrants. The information in this article is provided to help new immigrants navigate their new life in Calgary.