SettlementCalgary.com has collected and developed the public resources below to support our community with the outbreak of Coronavirus Disease 2019 (COVID-19).
Immigrant serving agencies/settlement organizations in Calgary
- Aspen Family and Community Network Society
Phone: 403-219-3477 | website: aspenfamily.org - The Calgary Bridge Foundation for Youth (CBFY)
Phone: 403-230-7745 Ext . 201 | website: cbfy.ca - Calgary Catholic Immigration Society (CCIS)
Phone: 403-262-2006 | website: ccisab.ca - Calgary Immigrant Women’s Association (CIWA)
Phone: 403-263-4414| website: ciwa-online.com - Calgary Public Library
Phone: 403-260-2600 | website: calgarylibrary.ca - Centre D’Accueil Pour Les Nouveaux Arrivants Francophones
Phone: 403-532-6334 | website: canaf-calgary.ca - Centre for Newcomers
Phone: 403-569-3325 | website: centrefornewcomers.ca - The Immigrant Educational Society (TIES)
Phone: 403-235-3666 | website: immigrant-education.ca - Immigrant Services Calgary
Phone: 403-265-1120 | website: immigrantservicescalgary.ca - Jewish Family Service Calgary
Phone: 403-287-3510 | website: jfsc.org
If you have not contacted a settlement agency, you can register here for free assistance and receive directions and services.
Official Information about COVID-19
- City of Calgary – Response to COVID-19 (Coronavirus)
Website: https://www.calgary.ca/CSPS/cema/Pages/Response-to-Coronavirus.aspx - Calgary Local Immigration Partnerships (CLIP) – COVID-19 Multilingual Resources
Website: https://www.calgarylip.ca/covid19-resources - Alberta Government – COVID-19 info for Albertans
Website: https://www.alberta.ca/coronavirus-info-for-albertans.aspx - Alberta Health Services – novel coronavirus (COVID-19)
Website: https://www.albertahealthservices.ca/topics/Page16944.aspx - Government of Canada – Coronavirus disease (COVID-19)
Website: https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html
COVID-19 Online Screening (AHS)
Alberta Health Services provides an online self-assessment tool to help determine whether you need to be tested for COVID-19. You can complete this assessment for yourself or on behalf of someone else, if they are not able.
ALL travellers who returned to Alberta from outside Canada in the last 14 days MUST self-isolate immediately for 14 days after the date of return and monitor for symptoms.
Translated Resources (AHS)
AHS has gathered COVID-19 resources available in your language:
- عربي (Arabic)
- 简体中文 (Simplified Chinese)
- 繁體中文 (Traditional Chinese)
- Français (French)
- ਪੰਜਾਬੀ (Punjabi)
- Español (Spanish)
- ትግርኛ (Tigrinya)
- Tiếng Việt (Vietnamese)
Source: https://www.albertahealthservices.ca
What is Social Distancing
All Albertans are asked to practice social distancing to help stop the spread of COVID-19. This is not the same as self-isolation. You do not need to remain indoors, but you do need to avoid being in close contact with people.
You can watch translated videos with this link.
COVID-19 Financial Support – Alberta Government
- Emergency isolation support
- The Government of Alberta’s Emergency Isolation Support program is now closed after successfully distributing funds to over 79,596 eligible Albertans since the launch of the program, for a total of approximately $91.7 million, close to double the amount originally allocated.
- The Government of Alberta’s Emergency Isolation Support program is now closed after successfully distributing funds to over 79,596 eligible Albertans since the launch of the program, for a total of approximately $91.7 million, close to double the amount originally allocated.
- Utility payment deferral
This program is available to Albertans who are experiencing financial hardship as a direct result of COVID-19.
Learn more about the 90-day utility payment deferral. - Student loans repayment deferral
Alberta Student Loan repayments will be paused for 6 months, beginning March 30, 2020.
COVID-19 Financial Support – Government of Canada
- Canada Emergency Response Benefit (CERB) (launching April 2020)
Provides $2,000 a month for up to 4 months to workers without paid sick leave (or similar workplace accommodation) who are unable to work, sick, quarantined or forced to stay home to care for children.
Learn more about the Canada Emergency Response Benefit (CERB). - Employment Insurance sickness benefits
Learn more about the Employment Insurance sickness benefits. - Canada Child Benefit
Eligible parents will receive $300 more per child with their regular May CCB payment.
Learn more about the Canada Child Benefit. - GST rebate increase
Provides low- and modest-income Albertans with a one-time special payment in May of up to $400 for single people and $600 for couples.
Learn more about GST rebate increase. - Eased rules for Registered Retirement Income Funds
Learn more about Eased rules for RRIFs.
Need Food?
The Calgary Food Bank is here for you. You can call 403-253-2055, the Hamper Request Line to request your emergency food hamper and assign your pick-up time. You must call first as hamper distribution is by appointment only.

How the COVID-19 is affecting immigration, refugees, citizenship and passport services
Information for your situation:
- Workers, students and visitors
- Refugees, asylum claimants and sponsors
- Immigration applicants
- Canadians and citizenship applicants
- Permanent residents
- Passport and travel documents
Important Phone Numbers
- Emergency – 911
- Health Link – 811
- Addiction Helpline – 1-866-332-2322
- Community Resources – 211
- Family Violence – Find Supports – 310-1818
- Income Supports – 1-866-644-5135
- Kids Help Phone – 1-800-668-6868
- Mental Health Helpline – 1-877-303-2642
- Distress Centre – 403-266-Help (4357)
If you have not contacted a settlement agency, you can register here for free assistance and receive directions and services.