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Useful Resources


1) Service Alberta: Informational resources on renting

2) Commonly used third party websites to search for rental units:

3) Affordable Housing: Subsidized housing at or near market cost

4) Resolving Complaints

  • Try to respectfully resolve the issue with landlord
  • Talk to an Information Officer at Service Alberta - Consumer Contact
    Center for questions and complaints regarding Landlord and Tenants, call
    1-877-427-4088
  • Alternative to the courts: Application to Residential Tenancy Dispute
    Resolution Service (RTDRS), will set up appointment for hearing.
    www.servicealberta.ca/rtdrs

5) Understanding Utilities for your Home

  • Understanding your utilities bill

https://ucahelps.alberta.ca/understanding-your-bill.aspx

  • Utility Tips for Tenants

https://ucahelps.alberta.ca/Utility-Tips-for-Tenants.aspx

  • Utilities - Moving In Checklist

https://ucahelps.alberta.ca/Residential_Utilities_Moving_In.aspx

  • Utilities -  Moving Out Checklist

https://ucahelps.alberta.ca/Residential_Utilities_Moving_Out.aspx

 
 

Vocabulary List


Condition – the state of something that describes appearance, quality or working order.

Document – a text (written, printed or electronic) that provides information, or that serves as an official record.

Eviction –removal of a tenant from a rental property by the landlord.

Fixed Term Lease – a rental contract that begins and ends on specific dates. Alternative option to a Periodic Lease.

Inspection – carefully check the unit to ensure it is in proper condition.

Landlord – a person/group who owns a unit and rents it out to tenants.

Lease – also known as a Rental Contract/Agreement.

Periodic Lease – a rental contract that has a start date but no end date. Often month-to-month but can also be week-to-week or year-to-year.

Properties – a building (ex. house, apartment etc.) or land that belongs to someone.

Rental Contract/Agreement – a contract between landlord and tenant, which includes the terms agreed on before a tenant moves in. Make sure to get a copy for your records.

Rental References – someone who can inform the landlord what someone might be like as a tenant.

Residential Tenancies Act – the law in Alberta that states the rights and responsibilities of both the landlord and tenant.

Security Deposit – a one-time payment (cannot be more than one month’s rent) to the landlord, that can be used to pay for damage to the rental unit or breaking of contract.

Tenant – a person or group that rents a unit.

Utilities – important services that keep a home running properly such as electricity, gas, water etc.

 
 

Knowledge Check


What are some things to think about when renting a home?
What is a Rental Contract?
Why is a home inspection important?
What are your responsibilities as a tenant?
How can a Landlord legally enter your home for valid reasons?
 
 

Acknowledgements and References


Acknowledgements of Actors: Timothy L., Eunice M., Ruby M., Thomas M., Tyzen A.

Thanks to Calgary Residential Rental Association for helping us with our content development.

References:

Alberta Human Rights Act

https://www.albertahumanrights.ab.ca/other/tenancy/what_to_know/Pages/info_protected_grounds.aspx

Calgary Residential Renters Association

https://crra.ca/

 

Government of Alberta – Information for Landlords and Tenants

https://www.alberta.ca/landlords-tenants.aspx

 

Residential Tenancies Act

http://www.qp.alberta.ca/documents/Acts/R17P1.pdf