CRA Resuming Business Activities

Lisa C. COVID-19, Settlement & Community News, Settlement News, Updates

As of September 2020, Canada Revenue Agency (CRA) is resuming some programs and services that were suspended due to the COVID-19 pandemic. Some returning programs that affect individuals as of September 21 include appeals, collections, compliances activities, outreach activities and benefits validation. How is this going to affect you, as an individual? In-person services are available such as free tax …

CRA Website Launches New Chatbot Charlie

Lisa Cai Finance, Settlement & Community News, Settlement News, Updates

The Canada Revenue Agency (CRA) has launched a pilot project Charlie the Chatbot to help answer your questions on Tax filing COVID-19 emergency benefits Try it out today: Chat with Charlie! We chatted with Charlie. Please understand that Charlie is not a real person. It’s just a Chatbot. When Charlie doesn’t understand your question, try rephrasing it. As a new …